Bring past guests back with Zalo OA and email.

Your bookings already tell you who came, when, and what they like. Send them a birthday wish, a new dish or an offer from your Zalo Official Account or by newsletter, and they book from the message. To confirm

Price to confirm Ask us and we’ll tell you the price before you start.

One group of guests, two messages To confirm

Pick a group once. The same guests get a message on Zalo and a newsletter in their inbox. Scroll to watch it go out.

  1. Pick a group

    Choose who should hear from you, such as guests who haven’t been back in 90 days. Your bookings already tell you who they are.

  2. It lands on their Zalo

    A message from your own Zalo Official Account, with a Book a table button. Guests tap it and book.

  3. And in their inbox

    The same group also gets a newsletter by email, with your new dish and a link to your menu.

  4. The bookings come in

    When a guest books from a message, the booking lands in your list with all the others.

How sending works is still being confirmed, and which guests you can reach on Zalo depends on your Zalo Official Account. To confirm

See who is in each group

Pick a group to see its guests and the message they would get.

Guests in this group
  • LLinhBirthday 12 Nov
  • PPhúcBirthday 13 Nov
  • MAMai AnhBirthday 14 Nov
  • TTuấnBirthday 15 Nov
  • HHàLast visit 8 Jul
  • PPhúcLast visit 21 Jul
  • MAMai AnhLast visit 28 Jul
  • TTuấnLast visit 2 Aug
  • MMinhFirst visit 7 Nov
  • QQuânFirst visit 8 Nov
  • TThảoFirst visit 9 Nov
  • KKhoaFirst visit 9 Nov
What they get
Bếp NhàOfficial Account

Happy birthday, Linh! Come and celebrate with us this week. Dessert is on us.

Book a table
By emailHappy birthday from Bếp Nhà
Bếp NhàOfficial Account

Hi Hà, we haven’t seen you in a while. We have a new dish this week. Come and try it?

Book a table
By emailA new dish, and a table for you
Bếp NhàOfficial Account

Thanks for coming to Bếp Nhà, Minh! Here is the menu for your next visit.

Book a table
By emailThank you for visiting

How it works To confirm

From your guest list to a booking, in three steps.

  1. Pick who gets it

    Everyone, or a group such as guests with a birthday this week or guests who haven’t been back for a while.

  2. Write the message

    Write your own, or start from a ready-made one.

  3. Send it

    By Zalo OA, by email or both. Guests book from the button in the message.

What you get

  • Guest lists built from your bookings. Visits, birthdays, favourite table.
  • Messages from your own Zalo Official Account. Guests see your name, not ours. To confirm
  • A newsletter by email. Your new dishes and news. To confirm
  • Ready-made messages. Such as a birthday wish or a come-back offer. To confirm
  • Zalo has its own rule. On Zalo, you can only message guests who already follow or chat with your OA. To confirm

Questions about Newsletter & Zalo OA

Still deciding? Call 028 3622 3580 or chat on Zalo.

Do I need a Zalo Official Account?

Yes, messages on Zalo go out from your OA. If you don’t have one yet, ask us. To confirm

Who can I send messages to?

Guests from your bookings. On Zalo, you can only message guests who already follow or chat with your OA. To confirm

Is this the same as the Zalo alerts for new bookings?

No. Booking alerts come with table booking and tell your own team about each new booking. These messages go from your Zalo OA to past guests, to bring them back later.

Every booking is one more guest you can invite back.

Start free, or call us first. We’ll tell you the price before you start.