What this page covers
Savyu is table-booking software for restaurants, cafés, bars, restaurant chains and hotels in Vietnam. Guests book on Google, Zalo, Facebook, Instagram or the venue's own link, with no app to install.
This page is about two places we keep details: bookings that guests make at venues that use Savyu, and the forms on this website. For each one it says what we keep, who can see it, and how to ask us about it.
Bookings made through Savyu
When a guest books a table at a venue that uses Savyu, we keep the guest's name, phone number, party size and any note they add, such as a birthday or an allergy.
We use it to hold the table and manage the booking. Each new booking is sent to the restaurant team on Zalo, in the Savyu app and by email, and the guest gets a confirmation email.
Deposits are optional. When a venue asks for one, the guest pays by VietQR and the money goes to the venue's account.
The venue decides how it uses its booking data, and it can see the booking history of its own guests.
Forms on this site
When you fill in a form on this site, we keep your name, phone number and venue, so we can call you or message you on Zalo about your request.
Each form has a box you tick to say we may contact you. When you send the form, we record when you agreed and the words you agreed to. To confirm
The sign-up form takes your Google Maps link or place name. After you send it, our team looks that place up on Google and keeps what it finds (such as the rating, the reviews and whether guests can book) with your request, so we can send you a free check on Zalo. To confirm
Who can see your details
- The venue where the guest booked
- Sees its own bookings and the booking history of its own guests. The venue decides how it uses them.
- Savyu
- We keep the details so the service works: holding tables, sending booking alerts and confirmations, and managing bookings. Our staff can open them when they help with a question or a problem. To confirm
- Other venues
- A venue cannot see bookings that guests made at other venues. To confirm
- You
- You can ask to see your own details. Here is how.
How long we keep your details
We have not fixed how long we keep your details yet. We will write it here once legal has agreed it. To confirm
See, correct or delete your details
Guests can ask the venue where they booked, or write to us, to see, correct or delete their details. So can anyone who filled in a form on this site.
Write to [email protected] or call the hotline 028 3622 3580. Tell us your name, the phone number you used and the venue, so we can find the right booking.
Who we are
- Company
- SAVYU VIETNAM CO., LTD.CÔNG TY TNHH SAVYU VIỆT NAM
- Business registration no.
- 0315406998
- Address
- A3-18.08, 2 Tôn Đức Thắng, Bến Nghé Ward, District 1, Ho Chi Minh City
- Hotline
- 028 3622 3580
- cs@savyu.com
- Registered with
- The Ministry of Industry and Trade